I ordered a 2 lb back of Klatch belle espresso. Well I got two 12 oz packages. I emailed Roaste and they immediately responded. They offered a resolution of another 12 oz package of what ever I wanted. They have excellent customer service and they are allowing me to get another discount by telling you about it. Well what good marketing is that! I would call that a win win situation. It will just keep me coming back.
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